Privacy Policy - VAULTICA

Last Updated: December 29, 2025

Vaultica (“we”, “us”, “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, our customer, with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you. This may include:

Contact Details: Name, email address, phone number, billing and shipping addresses.
Financial Information: Payment card details, transaction information, and other payment-related data.
Account Information: Username, password, preferences, and settings.
Transaction Information: Items viewed, purchased, returned, or exchanged, and past transactions.
Communications: Information included in inquiries or correspondence with us.
Device Information: IP address, browser type, device identifiers, and network connection data.
Usage Information: How you interact with the Services, including pages visited and time spent.

Sources of Personal Information

We may collect personal information:

Directly from you: When you create an account, make a purchase, or communicate with us.
Automatically: Through cookies, analytics tools, and other tracking technologies.
From Service Providers: Third parties engaged to provide technology, payment, fulfillment, or marketing services.
From Partners or Third Parties: When necessary to provide Services or improve your experience.

Analytics and User Experience Tools

We use Microsoft Clarity to better understand how visitors interact with our Services. Microsoft Clarity collects usage and device information such as page views, mouse movements, clicks, scrolling behavior, browser type, device type, and approximate geographic location. This information is used to analyze user behavior, generate heatmaps and anonymized session replays, and improve website functionality, usability, and performance.

Microsoft Clarity is not used to collect sensitive personal information such as names, email addresses, payment details, or login credentials. Data collected through Clarity is used solely for analytics and website optimization purposes and is processed in accordance with Microsoft’s Privacy Statement.

How We Use Your Personal Information

We use personal information to:

Provide, manage, and improve the Services, including fulfilling orders, processing payments, arranging shipping, and facilitating returns or exchanges.
Personalize your experience, such as recommending products based on your interactions with the Services.
Communicate with you regarding orders, promotions, and other updates.
Protect against fraud, illegal activity, and security threats.
Comply with legal obligations or respond to valid legal processes.

Sharing Your Information

We may share personal information with:

Service Providers: Payment processors, shipping carriers, IT providers, and marketing partners.
Business Partners: For advertising, promotions, or personalized marketing services.
Affiliates or Corporate Group: As necessary to provide or improve the Services.
Legal Obligations: To comply with laws, enforce policies, or protect rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

Relationship with WooCommerce

Vaultica uses WooCommerce on WordPress as our ecommerce platform. WooCommerce may collect and process information to provide and improve the Services. Your personal information may be transmitted to and stored on servers in the U.S., and may be shared with third-party service providers for the purposes of running the store.

Third-Party Websites and Links

Our Services may contain links to third-party websites. Vaultica is not responsible for the privacy or security of such sites. Please review the privacy policies of any third-party sites you visit.

Children’s Privacy

The Services are not intended for individuals under 13. We do not knowingly collect personal information from children under the age of majority. If you believe we have collected information from a child, please contact us to have it deleted.

Security and Retention

We implement reasonable safeguards to protect personal information. However, no system is completely secure.

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Receive a copy of your information or request its transfer to another service provider.
Opt-out of marketing communications.
Object to or restrict certain types of processing.

To exercise any rights, contact us at support@vaulticastore.com

International Transfers

Vaultica currently ships only within the U.S., except by prior request for custom orders. Personal information may be transferred to and processed in the U.S., including by third-party service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Vaultica (Sesilla LLC)
8401 Mayland Dr #4527, Richmond, VA 23294
Email: support@vaulticastore.com